Privacy Policy for Eliterate Solutions Ltd (ESLtech.co.uk)

Last updated: 29 July 2024

  1. Introduction

Eliterate Solutions Ltd, operating as ESLtech.co.uk (“we”, “us”, or “our”), is committed to protecting your personal data. We are registered with the Information Commissioner’s Office (ICO) under registration number [ICO registration number pending].

This policy explains how we collect, use, and protect your personal information when you use our website (esltech.co.uk) and services.

  1. Data Controller

Eliterate Solutions Ltd is the data controller for the personal information collected through our website and services. Our registered address is [Insert registered address].

  1. Information We Collect

We may collect and process the following types of personal data:

  • Identity Data: name, username, or similar identifier
  • Contact Data: email address, telephone number, postal address
  • Technical Data: IP address, login data, browser type and version, time zone setting
  • Usage Data: information about how you use our website and services
  • Marketing and Communications Data: your preferences in receiving marketing from us
  1. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests
  • Where we need to comply with a legal or regulatory obligation
  • Where you have given consent
  1. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

  1. Your Rights

Under the UK GDPR, you have the right to:

  • Request access to your personal data
  • Request correction of your personal data
  • Request erasure of your personal data
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Request transfer of your personal data
  • Withdraw consent

You can exercise these rights by contacting us using the details provided in Section 12. You also have the right to lodge a complaint with the ICO (www.ico.org.uk).

  1. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.

  1. International Transfers

We may transfer your personal data outside the UK. Whenever we do so, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented: EU-US Privacy Shield, Standard Contractual Clauses.

  1. Third-Party Services

We may use third-party service providers to help us operate our business and the website or administer activities on our behalf. We may share your information with these third parties for those limited purposes.

  1. Cookies

We use cookies to enhance your experience on our website. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.

  1. Marketing

We may use your personal data to form a view on what we think you may want or need, or what may be of interest to you. You can opt out of marketing communications at any time by contacting us.

  1. Children’s Data

Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16.

  1. Changes to This Policy

We may update this policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the “Last updated” date.

  1. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Eliterate Solutions Ltd
Suite 5 Hill Croft, Herts, WD7 7DL
Email: adam.kramer@esltech.co.uk