Salesforce is a complex and expensive platform that is capable of provide huge value when setup correctly.
This is normally done during the implementation phase by a skilled partner. They might run discovery sessions and build you a Salesforce platform configured to your business needs.
What happens after that is potentially even more important to your business success.
Did you know that Salesforce upgrades everyone to the latest versions 3 times per year, introducing new features and retiring others?
Business requirements rarely remain the same. Is your business identical to when the system was first live?
Staff leave and staff join. New ideas are introduced and people who insisted on certain requirements move to pastures new. Are the staff still using it the way that you expect them to? Is it still adding enough daily value or has Salesforce become a little bit tarnished in your organisation.
You could reengage with your implementation partner, but the time, effort and cost required is not small.
Or you could buy our Salesforce Managed Services to keep your system optimised.
- Reactively supporting your system and process enhancements
- Supporting your Salesforce Admins
- Delivering Salesforce recommendations and new releases
- Health and Maintenance expertise
- Fixed cost, fixed effort arrangement
- Rapid engagement, with just one contact point
Some advantages of this annual contract are
- Expert outsourced team to support you in your ‘Business As Usual’ phase
- No need for Salesforce development skills in-house to support small business changes
- No holiday or sickness costs or cover required. No desk costs
- Single point of contact with us means you can build trust as they learn your business and work as though they were a member of your team
- Low management overhead. Highly skilled team. High productivity
- We are a founder led, privately owned consultancy. Your success is critical to us
We also provide Outsourced Fractional Salesforce Administrators, Salesforce Team in a box, Salesforce Project Services and Fractional CTO leadership.
Contact us to start the conversation.